What steps should I take if I have a complaint about my REALTOR®?

It is important to begin by discussing your concerns with your salesperson or his/her broker of record. If unable to resolve your concerns and depending on the nature, the following options are available:
The Real Estate Council of Ontario regulates real estate salespeople / brokers in the public interest. As the regulatory body, RECO receives and responds to written complaints surrounding the ethical behaviour of a registered salesperson and broker. For further details contact RECO by visiting, calling 416-207-4847 or toll free at 1-888-296-8755.

The Toronto Real Estate Board is restricted to handling concerns relating to the Multiple Listing Service only. For further details please contact 416-443-8100 or fax your concern to 416-443-0028.All concerns must be in writing and complainant must be identifiable.

Where a concern involves a monetary value of any size, please contact a legal representative as RECO or TREB have no jurisdiction.
Source: Toronto Real Estate Board (TREB)

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REAL ESTATE SNATCH is the independent real estate blog of Samir Safadi, Sales Representative of West-100 Metro View Realty Ltd, brokerage it is dedicated to covering Real Estate News, digital culture, social media and technology, providing analysis of trends, Market Data , reviewing new development. Offering Real Estate services resources and guides. Services are provided to prospective buyers and sellers of real estate by Samir Safadi, Sales Representative, West-100 Metro View Realty Ltd, brokerage, duly registered in the province of Ontario, under Real Estate and Business Brokers Act, 2002 (REBBA 2002) and Member in good standing with

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